Winsea Service
Professional technical support services, providing full-lifecycle O&M assurance
Winsea Technology Group builds a professional service system: the R&D center continuously outputs shipping digital intelligence core technology; the customer service center provides 7×24 precise response with a dozen coastal branches and professional field personnel providing exclusive on-site technical guidance and O&M support.
Winsea Service
Winsea Technology Group builds a professional service system: the R&D center continuously outputs shipping digital intelligence core technology; the customer service center provides 7×24 precise response with a dozen coastal branches and professional field personnel providing exclusive on-site technical guidance and O&M support.
Compliance Support
Provides O&M support compliant with MLPS standards based on national cybersecurity level protection requirements
- MLPS Tier 3 Compliance
- Security O&M
- Vulnerability Remediation
- Security Audit
IT Service O&M
Daily monitoring, fault handling, performance optimization and security maintenance for computer hardware, software, networks and IT systems to ensure stable, efficient operation
- System Monitoring
- Fault Handling
- Performance Optimization
- Security Maintenance
Domestic Innovation
Full-category domestic hardware/software replacement, system migration, adaptation debugging and O&M services
- Domestic HW/SW Adaptation
- System Migration
- Adaptation Debugging
- O&M Services
Service Commitment
7×24 precise response with exclusive on-site technical guidance
7×24h Response
Customer service center online around the clock, precisely responding to client needs
On-Site Support
A dozen coastal branches with professional field personnel providing exclusive on-site technical guidance
Global Network
International service centers in Hong Kong and Singapore, building a global professional service network
Continuous Iteration
R&D center continuously outputs shipping digital intelligence core technology, ensuring continuous product upgrades