Client Cases

Shanghai Zhenhua Heavy Industries (ZPMC) is the global leader in port machinery manufacturing, with products covering quay cranes, yard cranes, gantry cranes and other full-category port equipment, serving hundreds of ports across 100+ countries and regions. Its vast fleet of port equipment, distributed across geographies and operating under high-intensity workloads, places extremely high demands on equipment maintenance, spare parts supply, and service dispatch.

Under the traditional model, port equipment maintenance records were scattered across port sites without unified data assets; spare parts demand and inventory information were siloed, often leading to duplicate procurement coexisting with emergency stockouts; field service engineer dispatch relied on manual coordination, causing slow response and unnecessary trips; equipment health status could not be predicted in advance, with faults often only detected after downtime, affecting port operational efficiency and customer reputation.

Winsea built a customized port equipment full-lifecycle digital hub for ZPMC based on its shipping digitalization platform: with equipment ledger as the core, connecting four major modules — maintenance, spare parts management, inspection management, and service dispatch; collecting equipment operational data via IoT, combined with AI algorithms to build equipment health profiles for fault prediction and proactive maintenance; integrating with the supply chain platform for end-to-end digital closed-loop of spare parts demand-procurement-inventory-issuance; deploying a mobile work order system for full-process online field operations by engineers.

Port equipment data assetization rate increased to over 95%, with 100% traceability of maintenance records; spare parts inventory turnover efficiency improved by 40%, emergency stockout events reduced by over 60%; average service engineer response time shortened by 35%, unnecessary trips reduced by 20%; AI-based fault prevention exceeded 30%, significantly reducing unplanned downtime and helping ZPMC deliver higher-quality full-lifecycle service assurance for client ports.

Japan Kobe Shipping is an international shipping enterprise with a long history, operating a fleet of bulk carriers, car carriers, and other vessel types across global routes. As a dual-compliance subject of international conventions and Japanese maritime regulations, the company places extremely high demands on the internationalization, compliance, and refinement of vessel management.

International shipping faces complex multi-language, multi-convention, multi-port compliance scenarios; vessel operational data must simultaneously meet IMO, PSC inspection, classification society, and other regulatory requirements; the original vessel management system was aging and unable to support multi-vessel-type parallel management and cross-timezone collaboration; ship-shore communication relied on email and phone with poor real-time performance and insufficient information trails; lacked data-driven operational insights to optimize fleet efficiency and carbon emissions from a holistic perspective.

Winsea crafted a customized international vessel management solution for Kobe Shipping: a microservice foundation based on the WinEngine architecture supporting Japanese/English/Chinese multilingual interfaces and localized compliance configuration; engineering management module integrated with Nippon Kaiji Kyokai (NK) and international convention requirements for automated certificate and inspection tracking; deep integration with the client's ERP and OA systems via open ecosystem APIs for ship-shore business unification; AI-driven voyage analysis and carbon emission dashboards providing data support for ESG compliance and operational optimization; 7×24 localized technical support from Hong Kong and Singapore international service centers.

Unified operation of vessel management across multilingual and multi-compliance scenarios, with 100% pass rate for international convention and Japanese maritime compliance inspections; real-time ship-shore information synchronization, cross-timezone collaboration efficiency improved by over 40%; ERP/OA deep integration eliminated information silos, business flow efficiency improved by 30%; AI-based voyage optimization and carbon emission dashboards helped reduce fleet fuel consumption by 5%-8%, significantly enhancing international shipping ESG compliance and earning deep recognition from Kobe Shipping management.